Terms and Conditions

Cloud Guardians urges the user to carefully read the conditions below, as they govern the conduct of Cloud Guardians during exchanges on this website. In addition, by using the Services of Cloud Guardians, the user agrees to be bound by these conditions and related terms and conditions (general terms and conditions).


COMMUNICATIONS

Cloud Guardians will communicate electronically with its users (e-mail, communications published on the company’s website or messages transmitted by social networks) who agree that all contracts, notices and other notifications and communications that are sent by electronic means satisfy any requirement of written form unless any applicable law of a mandatory nature requires a different form of communication.


COPYRIGHT, INTELLECTUAL PROPERTY RIGHTS AND DATABASE RIGHTS

All content hosted by or made available on any of the Cloud Guardians Services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data collections are the property of this company or its content providers (Google Cloud EMEA Ltd.) and are protected by international copyright, intellectual property and database rights laws. Therefore, information and content related to Cloud Guardians and made available to the public is the exclusive property of Cloud Guardians.

No systematic extraction or reuse of any part of the content of the services offered and the information published is allowed without the express written consent of Cloud Guardians.


COMMERCIAL IMAGE 

Please note that the graphics, logos, page headers, button icons, scripts, and service names included in Cloud Guardians’ portals represent the company’s commercial image. Therefore, the misuse of these elements in relation to any product or service that does not belong to Cloud Guardians or is not in a situation of collaboration (Partner) is not admitted. Other registered trademarks, in particular those belonging to Google Cloud EMEA Ltd., are not the property of Cloud Guardians, but appear on its portals by virtue of the Google Cloud Partner Program Agreement, which contains a clause protecting the intellectual and industrial property rights of Google Cloud EMEA Ltd. 


USER’S RESPONSIBILITY 

Users are warned that the confidentiality of their data while browsing the Cloud Guardians’ portals and the use of the services offered there is their responsibility, so they should take the security measures they deem appropriate on their computer and other devices through which they access the indicated portals. To the extent permitted by applicable law, the user agrees to accept responsibility for all activities that occur under the user’s account or using the user’s password, in the case of the website and the Cloud Guardians Support and Billing portals. Any incident of unauthorized access or misuse of the user’s account must be notified to Cloud Guardians as soon as possible, in order to provide the support deemed appropriate. 

The user must verify that the data provided to Cloud Guardians is correct, complete, and does not correspond to specially protected data (GDPR Article 9 and points 51 to 56). By virtue of the commitments that the GDPR assigns to the persons responsible for and in charge of data processing, the user must inform Cloud Guardians of any variation in the information he has provided, so that it may be rectified, updated, or made available (according to the user’s needs). For this purpose, the user can contact Cloud Guardians by email at legal@cloudguardians.com

Cloud Guardians reserves the right to deny access to the service, to cancel any accounts, and to remove or modify any content in the event that the user fails to comply with applicable law, these Terms and Conditions, or any other applicable terms of use or policies.

The user accepts that the use of the portals will be carried out for strictly personal, private, and particular purposes. The user may not use the portals for activities that are contrary to the Law, morality, and public order or for purposes that are prohibited or that infringe or injure the rights of third parties. Likewise, the dissemination, storage, and/or management of data or contents that infringe the rights of third parties or any regulations governing intellectual or industrial property rights is prohibited.

Nor may the user use the website or portals to transmit, store, disseminate, promote or distribute data or content that contains viruses or any other computer code, files, or programs designed to interrupt, destroy or damage the operation of any computer or telecommunications equipment or program.

The user is obliged to compensate and keep the portal free from any damage, harm, penalty, fine, or indemnity that Cloud Guardians may have to face due to infringements derived from the misuse of the former. 


COMMUNICATIONS AND OTHER CONTENT (INTELLECTUAL PROPERTY)

Cloud Guardians respects the intellectual property of others. If the user considers that any of these rights (being the owner) has been unknown or violated, Cloud Guardians urges the user to contact us immediately at legal@cloudguardians.com.


GENERAL CONDITIONS ON GOOGLE SERVICES USED BY CLOUD GUARDIANS

All Google software, including updates, improvements, and any other related documentation, made available to the user is subject to the Terms of Service of Google WorkspaceGoogle Cloud Platform, and other Google services.


LINKS TO OTHER BUSINESSES

It is possible that third parties (partners) offer their services or sell product lines through Cloud Guardians’ portals. Links to the websites of these partners will therefore be made available to users, without making Cloud Guardians responsible for examining or rating the offers of such companies, or the content hosted on their respective websites. 


TRANSFER OF USER DATA TO THIRD PARTY PARTNERS 

The user will always be informed if a third party partner is involved in the operation, whether it is a direct transaction (license purchase) or project (deployment, migration and/or implementation) and if it is necessary to share any personal data for the proper development of the operation. For more information, in the event of such collaboration, we advise the user to carefully review the privacy policy of both Cloud Guardians and such third parties. In any case, we will always remind the user to check all the relevant information when and if any third party is involved in the operation. 


CLOUD GUARDIANS’ ROLE

Cloud Guardians acts as a reseller of Google Cloud EMEA Ltd.’s products and services. Therefore, whenever support related to the acquired service or product is contracted, it will be Cloud Guardians’ responsibility to develop the corresponding operation or project. Similarly, the guarantees of Chrome devices will be managed by Cloud Guardians, provided that the user provides certain data on the operation of the device during its possession. 

In relation to training services, Cloud Guardians is responsible for their proper provision, making available to the user effective communication channels for the resolution of incidents. If the user deems it appropriate, he may exercise the rights provided for in the applicable regulations.    


CLOUD GUARDIANS’ RESPONSIBILITY

Cloud Guardians is committed to making its best efforts to ensure the uninterrupted availability of its Services, as well as the absence of errors in any transmission of information that may take place. However, due to the very nature of the Internet, it is not possible to guarantee such extremes. In addition, your access to the Google Cloud EMEA Ltd. services purchased through Cloud Guardians as a Partner may from time to time be suspended or restricted for the purpose of carrying out repair or maintenance work or introducing new products or services. 

Cloud Guardians will not be liable for:

  • any losses which are not attributable to any breach caused by Cloud Guardians,
  • any business losses (including loss of profits, revenue, contracts, anticipated savings, data, loss of goodwill, or unnecessary expenses incurred),
  • any indirect or consequential losses which were not reasonably foreseeable by both parties at the time that the user started using Cloud Guardians services or any service from Google Cloud EMEA Ltd. purchased or subscribed through Cloud Guardians. 

Neither will Cloud Guardians be liable for any delay or failure to comply with its obligations under these terms and conditions if such delay or failure is attributable to circumstances beyond the reasonable control of Cloud Guardians. This provision does not affect the customer’s right to receive the product or service in question within a reasonable time, or to receive a refund if we are unable to supply such products or services within a reasonable time for any reason beyond our reasonable control.


COMMUNICATIONS AND NOTIFICATIONS 

By using this website, the user accepts that communications with Cloud Guardians will be electronic (mail or notices published either on virtual platforms or social networks of the company). 

For contractual purposes, the user consents to use this electronic means of communication and acknowledges that all contracts, notices, information, and other communications that Cloud Guardians sends electronically comply with the legal requirements to be in writing. 

The user can send notifications and/or communicate with Cloud Guardians through the contact details provided in these conditions or through the contact spaces of the online shop. 

Similarly, unless otherwise stipulated, Cloud Guardians may contact and/or notify the user at his or her email address.


APPLICABLE LAW 

These conditions shall be governed and interpreted in accordance with Spanish data protection and e-commerce laws, which are in line with European regulations. 

The parties agree to submit to the jurisdiction of the courts of Barcelona. 


SERVICE MODIFICATIONS OR CHANGES IN CONDITIONS

Cloud Guardians reserves the right to make changes to its Services, policies and terms and conditions, including these Terms of Use, at any time. Therefore, the relationship with the client will be governed by the terms and conditions, policies, Terms of Use and General Conditions of the Services in force at the time of use. If any of these Conditions of Use or the General Conditions of the Services were to be declared invalid, null and void or for any reason whatsoever ineffective, such condition shall be understood to be excluded without such declaration affecting the validity or enforceability of the remaining conditions.


CLOUD GUARDIANS’ DATA

This site and the Cloud Guardians portals that can be accessed through it are the exclusive property of Cloud Guardians S.L., which is also responsible for their maintenance. 


CLOUD GUARDIANS’ FISCAL DETAILS

Company Name: Cloud Guardians S.L. 

Fiscal/VAT Nr./Tax ID: ES B67500884

Registered address: Carrer de Sant Fructuòs, 5, Escalera A, 2º – 4ª, 08004 Barcelona

Registered in Spain, in the Mercantile Registry of Barcelona at 13:44 on 13 September 2019, according to entry 3203 of the Diario 1316, as the first entry on page B-539290, on folio 89 of volume 47047 of the General Companies Section archive, dated 16 September 2019.


GDPR COMPLIANCE AND NOTIFICATION OF ALLEGED VIOLATIONS 

The website and the portals adopt all the technical and organisational security measures for the processing of the data that are compulsory, in accordance with the provisions of the legislation in force.

If the user considers that any of the rights contemplated in the GDPR have been violated or are unknown, Cloud Guardians recommends that the user sends an email to the following address legal@cloudguardians.com